Travel Agency System

Here, travel agency refers to an agent which acts primarily as an intermediary for indirect sales. Sales items include flight and ship tickets, package trips from different tour operators, accommodations, event tickets, etc. In addition to indirect sales, activities also include the agency’s own production on a made to order basis. This means that a package is created when an order comes in. An order is often preceded by an offer stage, where the agency creates a package for the offer. Actual tour operator activities do not exist, which means trips are not available for general sale.

The basic system is sufficient for this type of agency, but expansions may be useful. The Finvoice system is often required by customers. Other expansions will make internal activities more efficient. Available expansions to the agency’s system are generally intended to make indirect sales more efficient.

Expansions to Travel Agency System

Transfer of reservations from external systems

Flight information transfers from the Amadeus and Galileo systems produce comprehensive itineraries and add flight ticket numbers, passenger names and flight prices to the Winres invoice. If the transfer is done before the printing of tickets, it must be done again after printing. That way ticket numbers can also be included. Transfers from the Amadeus system are based on Passenger Name Records (PNR), while transfers from Galileo are done using messages produced by the system for transfer purposes.

Reservations made through tour operators using the Intres system are transferred by decompressing the transfer file produced by Intres. Tour operators must have the Intres agent interface in use. The file is created by clicking the “Create transfer file” icon after completing the reservation.

Reservations made through central booking offices using the Intres system are transferred by decompressing the transfer file produced by Intres. Booking offices must have the Intres agent interface in use. The file is created by clicking the “Create transfer file” icon after completing the reservation.

Automatic search of BSP accounting

This feature searches for flight ticket numbers attached to BSP accounting from Winres. The result is a report on whether tickets were found or not. The search can be done repeatedly. Between searches, ticket numbers are added to reservations, so that eventually all numbers are found. The objective is to ensure that no tickets go uninvoiced. At the end of the procedure, searches are marked as final, after which they can no longer be performed. If the Winres purchase ledger is in use, make sure to add the ticket information from the final search into the purchase ledger, so that flights are also included in balance calculations.

Internet systems

An intermediary agent’s system can also be expanded with the Intres system, through which consumers can reserve flights and hotels, as well as create travel packages (dynamic packages). For details, see Intres for travel agencies.